Here is a Shipping Policy tailored specifically for a Pakistani dropshipping store, especially if you're sourcing products from international suppliers (e.g., China, Turkey, UAE, etc.). This policy aims to set clear expectations for your customers regarding shipping times, costs, tracking, and delays.
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with [Your Store Name]. This Shipping Policy explains how we handle shipping and delivery for orders placed on our website [yourwebsite.com].
1. Order Processing Time
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All orders are processed within 2–5 business days after payment is confirmed.
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Orders are not processed, shipped, or delivered on Sundays or public holidays (Pakistan Standard Time).
2. Shipping Time
We work with global suppliers to offer a wide variety of products at competitive prices. Because of this, delivery times may vary depending on your location and the supplier's origin country.
| Shipping Destination | Estimated Delivery Time |
|---|---|
| Major Cities in Pakistan (Lahore, Karachi, Islamabad, etc.) | 10–20 business days |
| Other Regions in Pakistan | 15–30 business days |
⚠️ Note: Delays may occur due to customs clearance, public holidays, or unexpected logistics issues. We appreciate your patience.
3. Shipping Charges
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Standard Shipping is free on all orders (unless otherwise stated).
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Expedited shipping (if available) will be offered at checkout with additional cost.
4. Tracking Your Order
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Once your order is shipped, you will receive an email or SMS with a tracking number and link.
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It may take 5–7 business days after dispatch for tracking to update.
If you haven't received tracking info within 7 days of order confirmation, contact us at [your email address].
5. Customs and Import Duties
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International orders may be subject to customs duties or taxes as per Pakistani law.
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These fees (if applicable) are not included in our prices and must be paid by the customer upon delivery.
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We are not responsible for delays caused by customs.
6. Shipping Delays
We are not liable for shipping delays caused by:
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Natural disasters
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Customs processing
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Local courier issues
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Political or health-related disruptions (e.g., COVID-19)
We will do our best to keep you informed in such cases.
7. Undeliverable Packages
If a package is undeliverable due to:
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Incorrect shipping address provided by the customer
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No one available to receive the package
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Refusal to pay customs duties
…it will be returned to the supplier or discarded. Refunds may not be possible in such cases.
8. Split Shipments
If you ordered multiple items, they may be shipped separately depending on supplier location and stock availability. Don’t worry – you will receive all parts of your order.
9. Contact Us
If you have any questions or concerns regarding your order, shipping status, or tracking, please contact:
Email: noorjamal0142@gmail.com
Phone: 03333103248
Business Hours: Mon–Sat, 12:00 AM – 9;00 PM (PKT)
Would you like this policy in PDF format, or need help integrating it into your online store (Shopify, WooCommerce, etc.)? I can also adjust it based on your specific shipping provider (e.g., YunExpress, 4PX, ePacket, etc.) or target delivery times.